CONTACT US
We're here to help you transform your sales journey and achieve extraordinary results. Whether you have questions about our programs, need technical support, or want to explore how we can help scale your business, we're committed to providing you with exceptional service.
π§ PRIMARY CONTACT
π’ BUSINESS INFORMATION
Business Name: Closer's Codex
Proprietor: Adeep Konnur
Business Type: Sole Proprietorship
Registered Address:
34 Shanti Nagar Mission Compound
Dharwad, Karnataka, India
Industry: Sales Training & Business Coaching
π CONTACT METHODS
Email Categories
To ensure faster response, please use the appropriate subject line:
General Inquiries
Subject: "General Inquiry - [Your Topic]"
For information about programs, pricing, or services
Technical Support
Subject: "Technical Support - [Issue Description]"
For login problems, course access, or platform issues
Refund Requests
Subject: "Refund Request - [Your Name] - [Order Number]"
Include order details and reason for refund
Partnership Inquiries
Subject: "Partnership Opportunity - [Your Company]"
For collaboration, affiliate, or business partnerships
Media & Speaking
Subject: "Media/Speaking Request - [Event/Publication]"
For interview requests, speaking engagements, or press inquiries
Bulk/Corporate Training
Subject: "Corporate Training Inquiry - [Company Name]"
For team training, workshops, or custom programs
Online Contact Form
Visit our website contact form at: https://www.closerscodex.com/contact
Benefits of using the contact form:
- Automatic ticket tracking
- Priority routing to appropriate team member
- Structured information collection
- Faster response times
π BUSINESS HOURS
Standard Business Hours:
β’ Monday to Friday: 9:00 AM - 6:00 PM (IST)
β’ Saturday: 10:00 AM - 2:00 PM (IST)
β’ Sunday: Closed
Email Support: Available 24/7 (responses during business hours)
Emergency Support: For urgent technical issues affecting course access during live training sessions
Holiday Schedule: We observe all major Indian national holidays. Alternative support arrangements will be communicated in advance.
π― WHAT WE CAN HELP YOU WITH
Sales Training Inquiries
- Course recommendations based on your skill level
- Program comparison and selection guidance
- Custom training solutions for your business
- Team training and corporate packages
Technical Support
- Account access and login issues
- Course content delivery problems
- Payment and billing questions
- Platform navigation assistance
Program Information
- Detailed curriculum information
- Pricing and payment plans
- Prerequisites and requirements
- Success stories and testimonials
Business Partnerships
- Affiliate program opportunities
- Joint venture proposals
- Speaking and workshop collaborations
- Licensing and certification programs
π GETTING THE BEST SUPPORT
Before You Contact Us
Check Our Resources:
- FAQ section on our website
- Course materials and documentation
- Community forums and discussions
- Video tutorials and guides
Prepare Your Information:
- Account details (username/email)
- Order numbers for purchases
- Specific error messages or issues
- Screenshots if applicable
What to Include in Your Email
For All Inquiries:
- Your full name
- Email address associated with your account
- Clear subject line
- Detailed description of your question or issue
For Technical Issues:
- Device and browser information
- Steps you've already tried
- Error messages or screenshots
- When the issue first occurred
For Refund Requests:
- Order number and purchase date
- Product or service name
- Reason for refund request
- Evidence of engagement with material
π OUR COMMITMENT TO YOU
Response Standards
- Acknowledgment: All emails acknowledged within 24 hours
- Resolution Time: Most issues resolved within 48-72 hours
- Follow-up: We'll check in to ensure your satisfaction
- Escalation: Complex issues escalated to management when needed
Service Quality
- Professional and courteous communication
- Clear explanations and step-by-step guidance
- Proactive follow-up on ongoing issues
- Continuous improvement based on feedback
Privacy and Security
- Your information is kept confidential
- Secure handling of all communications
- Compliance with privacy regulations
- No sharing of personal details with third parties
π LOCATION AND JURISDICTION
Primary Location: Dharwad, Karnataka, India
Service Areas:
β’ Primary: India (all states and territories)
β’ Secondary: International (English-speaking markets)
β’ Languages: English, Hindi, Kannada
Legal Jurisdiction: All legal matters are subject to the jurisdiction of courts in Dharwad, Karnataka, India.
π€ PARTNERSHIP OPPORTUNITIES
Become an Affiliate Partner
Earn commissions by promoting our proven sales training programs:
- Competitive commission structure
- Marketing materials provided
- Dedicated partner support
- Regular training and updates
Corporate Training Solutions
Transform your entire sales organization:
- Custom curriculum development
- On-site training delivery
- Ongoing coaching and support
- Measurable results tracking
Speaking Engagements
Book Adeep Konnur for your event:
- Sales conferences and conventions
- Corporate training workshops
- Industry seminars and webinars
- Leadership development programs
π FEEDBACK AND SUGGESTIONS
We value your feedback and continuously strive to improve our services:
How to Share Feedback:
- Email us your suggestions
- Participate in course evaluations
- Join our community discussions
- Submit testimonials and success stories
What We Want to Hear:
- Course content improvements
- Platform functionality suggestions
- New program ideas
- Service enhancement opportunities
π PRIVACY AND DATA PROTECTION
Your Information is Safe:
- All communications are confidential
- Data protected according to our Privacy Policy
- No spam or unwanted marketing
- Easy unsubscribe options available
What We Do With Your Contact:
- Respond to your specific inquiry
- Provide relevant information and updates
- Offer support and assistance
- Send important announcements (with your consent)
β‘ URGENT SUPPORT
For Immediate Assistance:
If you're experiencing issues during live training sessions or have urgent technical problems:
1. Email
[email protected] with "URGENT" in subject line
2. Clearly describe the immediate issue
3. Include your contact information
4. Specify the deadline or time-sensitive nature
Urgent Support Covers:
β’ Live session access problems
β’ Payment processing errors
β’ Account security issues
β’ Time-sensitive coaching matters
π SOCIAL MEDIA AND ONLINE PRESENCE
Stay connected with us on social media for:
- Latest updates and announcements
- Free training content and tips
- Community discussions
- Success stories and testimonials
Follow Us:
- [Insert Social Media Links as Available]
- YouTube Channel: [If Available]
- LinkedIn: [If Available]
- Instagram: [If Available]
π ADDITIONAL RESOURCES
Before Contacting Support
Self-Help Resources:
- Comprehensive FAQ section
- Video tutorials and walkthroughs
- Community forums and discussions
- Downloadable guides and resources
Knowledge Base
- Getting Started guides
- Troubleshooting common issues
- Feature explanations and tutorials
- Best practices and tips
π THANK YOU
Thank you for choosing Closer's Codex for your sales transformation journey. We're committed to your success and look forward to helping you achieve extraordinary results.
Remember: No question is too small, and no goal is too big. We're here to support you every step of the way from beginner to sales master.